Device Alive
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Motorola Bravo
Setup Instructions (please print to have with you during setup)
1. Make sure that all
your stores are prepared with the device and are connected to constant power as
Device Alive runs constantly and will deplete a battery in approximately 3.5
hours
2. Turn on the phone
and follow the instructions in the bravo_motoblur_androidmarket_setup.pdf
to set up a MOTOBLUR and Google Account for the phone.
3. OPTIONAL: In areas with
EDGE coverage or low signal, you can enable Wi-Fi on the phone to speed the
process of downloading content:
a. Select the HOME button on the phone to open a list
of available applications
b. Find and select SETTINGS then WIRELESS CONTROLS
c. Turn the Wi-Fi option to ON and let it scan for available networks
d. Under Wi-Fi Settings Select your store Wi-Fi
network from the list that appears at the bottom of the screen, enter the
username and password, then select CONNECT
e. Once connected,
select the HOME button on the phone
to return to the main screen
f. BE SURE
TO TURN OFF WI-FI WHEN YOU COMPLETE THE DOWNLOAD STEP (STEPS PROVIDED BELOW)
4.
On
the main screen, select the HOME button on the phone to open a list of available
applications, or slide it open using the touch screen and the arrow tab
5. Find and select the
Market icon 
to
enter Android Market and select ACCEPT at
the Terms of Service prompt
6.
Navigate
to the SEARCH option and select it
7.
Type
in devicealive
as one word with no spaces (not case sensitive) and submit by selecting the
magnifying glass icon on the right
8.
The
DeviceAlive Bravo application will appear in the
results, select it and choose the INSTALL
option
9.
Select
OK on the on the access warning
screen
10.
A
download progress icon will appear in the system area on the upper left as it
downloads. It will confirm with a download complete message when it is done
11.
Power
cycle the phone. If Device Alive launched automatically, you can select the
Exit Demo option in the application and then turn off the phone
12.
Device
Alive will automatically run 10-20 seconds after the phone is fully booted up.
Touch a button and it will prompt you to enter a password
13.
Enter
123456 at the password prompt and
select the OK option
14.
On
the Admin Screen, select the Load Video
option. If you get an error message, make sure the phone is connected to the
mobile network. If you are connected to the mobile network and still receive a
download error, see the steps to connect the phone to a Wi-Fi network to
complete the download process.
15.
Wait
until all videos finish downloading and you see the Download Complete message on the Device Alive Admin screen. Once
complete, select the Exit option.
16.
If you used the Wi-Fi network, turn it off once the videos are downloaded
using these steps:
a. Select the HOME button on the phone to open a list
of available applications
b. Find and select SETTINGS then WIRELESS CONTROLS
c. Turn the Wi-Fi option to OFF
d. Select the HOME button on the phone to return to
the main screen
e. Device Alive will
resume automatically after 2 minutes
Check back here for answers to FAQs and workarounds to
any issues that might come up on the device.
FAQs:
Q: When I go to Market
to download the application, why does it prompt me to add my Google Account?
A: Android Market
requires a Google Account to be set up to access the applications catalog. If
you did not set this up as part of the first-time setup of the phone along with
your MOTOBLUR account, you can add it now by selecting Register new account and set it up using the same Gmail credentials
you used to set up MOTOBLUR.
Q: Why do I keep getting error messages when I try to select Load Videos in setting up the application?
A: This function requires a stable 3G mobile connection or a capable Wi-Fi network to be able to download the video content. Move to a location with strong 3G coverage and try again, or connect to a Wi-Fi Network to complete the download. The application does not require network access once the download is completed.
Q: How come I cannot download Device Alive from Android
Market? The screen just says "starting download" but doesn't show any
progress and never finishes.
A: This situation will occur when the COU SIM has a
download restriction. Since the Device Alive application is downloaded from
Android Market, restrictions or blocking will prevent the download process.
Please remove the block in order to facilitate download of Device Alive and the
associated videos. If for security reasons, you are required to block downloads,
you can enact that restriction after the Device Alive application and the
Device Alive videos have been loaded.
Q: How do I stop the program from running?
A: The Device Alive application is designed to run
continuously, so there is no direct method to shut it down.
Q: How do I restart/repair a phone that is experiencing
issues?
A: Power cycling the phone will automatically restart the
Device Alive application when the phone starts up
Q: How do I uninstall Device Alive?
A: If you are in the
application, select Exit Demo to go
to the phone OS, then select HOME, Settings then SD Card & Storage. Go to the Factory Data Reset option and select it, then click on the Reset Phone and Erase Everything options
Q: Why does the virtual keyboard sometimes display on top of the application?
A: This is caused by pressing and holding the HOME or MENU buttons down. The back button on the phone will remove it. Avoid long-pressing these buttons.